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Desjardins

Authenticator App for Desjardins

How to enable Two-Factor Authentication for Desjardins

Desjardins is one of 269 Banking services in our 2FA directory that you can protect with Authenticator.

To enhance your Desjardins account security, consider enabling two-factor authentication (2FA). This guide will help you understand how to set up and use Desjardins 2FA effectively. Learn how to enable 2FA for Desjardins, set up your preferred authentication method, and keep your account secure when signing in.

Before you can set up 2-Step Verification for your Desjardins account you will need to download Authenticator App on your device. Tap the button below or scan the QR code.

Download Authenticator

Supported authentication methods

SMS Verification

Desjardins can send verification codes via text message to your registered phone number.

Custom Software Token

Desjardins supports proprietary software tokens: Desjardins Mobile Services App.

Service name

Desjardins

How to set up 2FA for Desjardins

To enhance your Desjardins account security, enable two-factor authentication (2FA). Follow the steps below:

  1. Log in to your Desjardins account

    Sign in with your username and password.

  2. Open Security settings

    In account settings, look for Security, Privacy & Security, or Authentication.

  3. Enable two-factor authentication (2FA)

    Choose Enable, Turn on, or a similar option.

  4. Choose your verification method

    Common options include:

    1. Authenticator app (recommended) Generate time-based one-time codes with Authenticator App - Vidus6.
    2. Security key (if supported) Use a hardware key (FIDO2/U2F) as your second factor.
    3. Text message (SMS) Receive verification codes by SMS (less secure than an authenticator app).
    4. Email or backup codes Use as a backup to recover access if you lose your device.
  5. Follow the on-screen instructions

    Complete the 2FA setup and securely store any backup codes provided.

  6. Test your setup

    Sign out and sign back in to confirm 2FA is working as expected.

Steps and labels can vary between services. For the most accurate and up-to-date steps, visit Desjardins's official documentation.

How to recover your Desjardins account

If you lose access to your Desjardins two-factor authentication (2FA) codes, reach out to the Desjardins support team for assistance.

Available regions

Desjardins offers two-factor authentication in the following regions:

United StatesCanada

Related topics

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FAQ

Does Desjardins support authenticator apps (TOTP)?

Desjardins does not currently support authenticator apps (TOTP). The available 2FA methods are: SMS, Custom Software.

What 2FA methods does Desjardins support?

Desjardins supports the following two-factor authentication methods: SMS, Custom Software.

How do I set up 2FA on Desjardins?

Visit Desjardins's official documentation for step-by-step 2FA setup instructions. You will need an authenticator app like Authenticator by Vidus6 installed on your device.

How do I recover my Desjardins account if I lose my 2FA device?

Contact the Desjardins support team for help recovering your account if you lose access to your 2FA codes. Keep any backup codes you received during setup in a safe place.

Is Desjardins 2FA available in my country?

Desjardins offers two-factor authentication in the following regions: United States, Canada. Availability may vary.

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Disclaimer

The information on this page is intended solely for educational purposes, aimed at assisting users in securing their accounts through two-factor authentication (2FA). We do not have any affiliation, partnership, or cooperation with the referenced services. Trademarks and logos remain the property of their respective owners.

For inquiries about this page, contact us at contact@vidus6.com.

Data for the service list is sourced from 2fa.directory. MIT License.